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To borrow a quote from Tom Hanks in the movie Forrest Gump, as in life, handling general liability claims is “like a box of chocolates – you never know what you are going to get”. The general liability adjuster is faced with a myriad of issues, and must be able to address them in an organized, timely and calculated method. To successfully handle these issues, the insurance adjuster must develop each claim according to protocol, so that nothing is overlooked during the course of an investigation. Read more »